From navigating billion dollar strategy shifts to coaching individual managers through difficult feedback conversations, Ben shares a wide ranging perspective on leadership, self-awareness, and the small but powerful rituals that shape great teams. Whether you're a CEO, a first-time manager, or considering your next step, this conversation will change how you think about leadership and how to measure it.
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Inside the episode...
Why most culture change doesn’t start at the top, it starts with managers
The massive training gap: 82% of managers feel underprepared
The key differences between leadership, management, coaching, and mentorship
How Parafoil uses psycholinguistics to help managers understand themselves and their teams
What makes great CEOs different (hint: it’s not just decision-making)
Why “I,” “you,” and “we” in conversation say more than you think
Concrete ways to measure leadership effectiveness and improve it
The ethics of building AI for human development
How organizations can avoid stagnation by rethinking their management layer
Why the Beatles are a model for creative, high-performing teams
Mentioned in this episode
Parafoil (https://parafoil.co)
SY Partners
Netflix personalization algorithms
James Pennebaker and psycholinguistics
Remarkable Paper Tablet
Stanford d.school
IDEO
Google X
Howard Schultz’s investment firm
MITI framework (Motivational Interviewing) (referenced implicitly in style)
Subscribe to the Convergence podcast wherever you get podcasts including video episodes on YouTube at youtube.com/@convergencefmpodcast
Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.
Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast
Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.
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